Just bought a new LaCie d2 Thunderbolt 3 6tb HDD for my new imac 21.5" the drive shows fine on my desktop and is mounted as it should be, however, when I install LaCie's desktop manager software it just displays the message 'Compliant Device Not Found' I have followed the installation instructions to the letter. Drive is connected via usb-c. Any ideas/suggestions?
See if this page relating to the use of LaCie Desktop Manager in macOS High Sierra helps.
Thanks for the reply did all that and still same result, am beginning to think it's not compatible with the drive or usb-c. It isn't listed on the available software section of the support page of the drive.
click here also seen postings elsewhere mentioning the issue.
Have