iphone connection to apple itunes

  GPa 13:53 14 Jan 2017
Locked

niether my ipad nor my iphone are recognised by my itunes, how can i correct this?

  Govan1x 14:22 15 Jan 2017

Are you using the original cable that came with the iPad and the iPhone. I used different cables and could not make connect, used the wifes original cable that came with her ipad and it worked straight away.

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