I-pad 9.7 bought april 2018.

  Roger Evens 15:03 05 Nov 2018

Hello I bought a new bt wifi router a couple of months ago and worked a treat but after 6 weeks I cannot connect to the internet with my new I-pad. Connection to router OK and I-pad mini and two laptops connect OK to internet. Any ideas why I have lost internet connection?

  Ventad 16:14 05 Nov 2018

Settings/wifi check toggle switch is on if it is on press info I in box below and check the toggle switch ‘join automatically ‘ is on

  bremner 21:57 05 Nov 2018


Settings > General > Reset > Reset Network Settings.

  Govan1x 22:01 05 Nov 2018

Not got it set to airplane mode by any chance. If not set it to airplane mode for a minute then turn if off again. That should reset the wifi connection.

Worth a try to see if it will make any difference.

  Roger Evens 07:41 06 Nov 2018

Hello rdave13 tried that several times but no good Ventad yes its on bremner reset network connects to router but no internet Govan1x did that but no internet thanks all for your ideas I will go to Apple shop for help

  Ventad 15:48 06 Nov 2018

A final thought you haven’t gone into the router and accidentally clicked remove from internet

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