I think the problem may have emmanated from when my wife set up her email a/c in Outlook on her laptop, and perhaps used a different password. Up to now I have assumed that she would have been obliged to use the same password as I do, since we use the same ISP (TalkTalk) Broadband line. If this is not the case, then she will have to recall the password she used. She can still receive emails on her laptop in Outlook and has set up the iPad details to mirror the Outlook settings.
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