I have quite recently bought a machine from Multivision and was extremely happy and satisfied that it operated to my expectations. However, recently I decided to upgrade to an Audigy 2 soundcard as opposed to onboard sound. As I was fitting my new soundcard, I noticed that both my graphics card and modem were actually glued to the motherboard. As they all came as part of the package from Multivision, I presume that they glued the components in themselves. Clearly this is unacceptable, should I want to upgrade any of these components I will have to upgrade the others too!
Do I have any rights to claim components from Multivision that can be removed independently? I'm quite dissatisfied with this, and I will now be checking all the components in my machine to be sure that they are not also affixed incorrectly.
Many cards inserteed into the motherboard rely on friction alone to keep them in position and they can quite easily come adrift during transit as several threads on these pages will testify. Some assemblers use this glue to keep the components in place.
The "glue" is a most likely a translucent silicone rubber type material, yes?
Don't worry about it but just make sure with Multivision that you are OK warranty wise about removing the stuff.
Brian/RayUK, thanks for your response. I will be emailing Multivision to check my warranty as suggested. I must admit I still find it hard to believe that components need to be glued in place for transit when they are already attached to both the case and motherboard, but I suppose they must know what they are doing. Thanks again for the help guys!
It is quite common for screws to come loose with the vibration of travelling as well. You quite often see screws in electronic equipment sealed in with what looks like red nail varnish as well.
There is a story of a few years ago when childproof containers started to be used on medicines. A certain headache remedy had this new wonder childproof top to the container which could only be opened by clicking a lever in the lid and pulling the top off with that. Slight problem was that in travelling ALL of the transported containers arrived lidless due to the vibration of the lorry or whatever it was carrying them.