External HD doesn't get recognized by iMac

  Michaël Penson 09:25 07 Oct 2018

Hi all, I have an ultra important file on my external HDD (Seagate 2TB, 2.5" on USB), but disk isn't showing up anymore (iMac) This is the situation: it worked okay, until I got an error message that it was unsafely removed. The USB connector on the case was loose for a while already, that was the problem. So I put it in another case (just plugged the SATA from the HD in the new one). That works fine, I hear the disk turning and the blue LED on the case is on, so it gets powered by my computer. But the disk doesn't show up on my computer... I checked disk utility and it's not even there, the USB is not even recognized in the hardware info when you click on Apple logo.

I hope my files are not deleted? Sad How can I boot this disk again?...

Thank you so much, Michael

  TechCurious 06:17 26 Oct 2018

Do you have a backup of your external drive? Did you run First Aid via Disk Utility to check the drive health?

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

Samsung Galaxy S10 review

Butcher Billy's Black Mirror artwork is coming to vinyl for the first time

Is the Apple Store down? What's Apple launching?

Comment modifier le DPI d’une souris ?