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Email not connecting via Mail

  Rick T 14:46 23 Nov 2019

Hi, hope you can help. Recently my Imac is unable to connect to my emails through the Mail app.

  Pine Man 08:34 24 Nov 2019

Remove the email account and re-install it.

  mrgrumpy 11:42 24 Nov 2019

are you with B.T.

  Rick T 17:30 15 Dec 2019

Yes I am, I have deleted and reloaded the accounts but this does not work. Still works on iphone though.

  mrgrumpy 18:36 15 Dec 2019

Hi rick I am with B.T. and use thunderbird to link to the b.t. server , every so often the server ( not a thunderbird problem ) refuses to link up to my mail program. When it happens it does it for about 3 days.

I know it is a server problem because I have gmail email in the thunderbird program as well and they never fail.

If you log into your bt account to check for emails you will see a message at the top of the screen saying we currently have a problem. INGNORE that message it has been their for about 5 years.

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