IT management software vendor, Kaseya, has launched Traverse, which provides a service-centric view of the distributed Cloud and IT infrastructure.
It provides network performance monitoring, business service management and predictive analytics for Cloud as well as on-premise, hybrid, virtualised and distributed environments.
The product stems from Kaseya's latest acquisition of service monitoring software provider, Zyrion in July.
Traverse maps business services to the underlying IT infrastructure components that support them, so that users can pinpoint which services or groups are affected by network, server or application problems.
Service Level Agreement (SLA) dashboards provide real-time updates of business services as well as IT components, and graphical NetFlow reports offer insights into traffic patterns related to specific applications and services.
It also provides built-in network configuration management that can backup and restore the configuration of all managed network devices (firewalls, switches, routers, etc.) and alert when changes to configurations are detected.
Kaseya A/NZ managing director, Dermot McCann, said partners can now offer incremental services to their customers around enterprise Cloud monitoring and also manage third party Cloud providers like Amazon Web Services or Azure.
"If there's a business application failure, all the dependencies that make up the service availability, can be quickly identified and remediated," he said.
McCann said the new technology will available through its partner program and it will continue to release regular incentives for partners to get educated and certified on the technology. In A/NZ Kaseya has about 650 partners.
"We'll be making some more announcements in the coming months in making changes to the program as well as provide additional incentives," he said. "What we're finding with this new capability is that we're attracting interest from new partners particularly ones that are focused on systems integration and network professional service providers such VoIP providers.
"Partners are provided with a new revenue stream and we're also enticing new partners into the program."