Business process management (BPM) solutions provider, CAYLX Software, has signed business IT solutions company, Multibase, as a reseller of Hyland Software's OnBase enterprise content management (ECM) software.
Multibase is an Australian company which designs and delivers integrated whole-of-business solutions. Its typical customers are medium-sized businesses in industries including travel, property services, construction, financial services, transport, government, and not-for-profit.
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CAYLX is the master distributor for OnBase in Australia. It appointed Multibase for its reach into the mid-large enterprise market, as well as the reseller's in-depth expertise and services focus.
"Leveraging Multibase's skills and expertise will help CAYLX expand our geographical reach into a range of industries which require business process management while providing local companies with the benefits of our reseller organisation's services and technical support," CAYLX managing director, Jim Bullough, said.
The agreement will give Multibase access to the modular OnBase ECM suite, which is designed to assist customers in business processes automation. These rely on documents, content and people to reduce operational costs, improve customer service, and minimise risk associated with audits.
Multibase general manager, Ann De Vos, said the company took on the product because it sees a major market opportunity for companies "which have distributed offices but requires access to a central repository of data and the benefits of an audit trail."
As part of the partnership, CAYLX will offer Multibase dedicated account management for pre-sales and post-sales engineering and technical support, alongside training and presentation assistance.