Is your Belkin router suddenly not connecting to the Internet? If so, there may be a relatively simply fix that will solve the problem.
For some unknown reason--most likely a firmware update, but this hasn't yet been confirmed--several models of Belkin routers have started ti simply refuse to connect to the Internet. A Reddit thread on the issue appears to point to issues with a Belkin "heartbeat" server, which apparently doesn't respond at unexpected intervals.
In any case, users aren't able to connect to the Internet. The BelkinCares Twitter account has been busy dealing with the issue, and Belkin has put up a status page addressing the problem.
"We are aware of reports of an interruption to internet service when using some Belkin routers with several internet service providers," the company wrote. "Our team is diligently working to root cause the issue. Our call centers are also experiencing a higher than normal call rate so hold times are longer than normal. Our call centers have no solution to this problem at this time."
So how can you get back online? Connect to Google. Google maintains its own fixed DNS servers, which often serve as a independent point to solve DNS issues.
According to Belkin, here's how to do it:
Begin by clicking Windows Logo > Control Panel. Click Network and Internet. Click on Network & Sharing Center. Click the name of the connection you wish the edit, to the right of Connections. Click Properties. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Click the radio button next to Use the following DNS server addresses:. This will allow you to enter the DNS server addresses. The DNS addresses are as follows: Preferred DNS server: 184.108.40.206 Alternate DNS server: 220.127.116.11 Click OK on each of the windows and close the Control Panel. Your computer is now configured to use statically assigned DNS server addresses.
For Mac OS X:
You'll need to first head into the System Preferences... Then click on the Network icon... Then you'll want to select your network card on the left--you'll see in my example that I've got an AirPort card--and then select the Advanced button near the bottom right corner. Once you're there, switch over to the DNS tab, and you can start adding in DNS entries into the list. If you see entries that are grayed out, just ignore them, and click the + symbol at the bottom to add new ones. You can add the following two items to the list: 18.104.22.168 22.214.171.124
First, enable WiFi on your device and connect to the WiFi network you want to use. Then, tap the blue arrow button on the right side of the network name to tweak its settings. Now, select the DNS field and enter 126.96.36.199, 188.8.131.52. Separate different DNS addresses with commas.
Open the Settings on the device. Select "Wi-Fi". Long press your current network, then select "Modify network". Mark "Show advanced options" check box. Change "IP settings" to "Static" Add the DNS servers 184.108.40.206 to the "DNS 1", and 220.127.116.11 "DNS 2" fields. Press "Save" button, disconnect from the network, and reconnect for changes to take effect.
That's it. Let us know how it goes in the comments.