With the rise of mobile payment systems like Apple Pay and Android Pay, we're also seeing some other smart banking solutions. If you prefer the idea of sticking to a physical card then Monzo (previously Mondo) is a great option thanks to a feature-packed app and benefits such as no fees abroad.
If you know how Monzo works and just want to find out what we think of it, you can skip ahead to our Monzo Bank review. And if you're curious about how the bigger smart finance options stack up, check out our comparison review of Apple Pay, Android Pay, and Samsung Pay.
What is Monzo?
In simple terms, Monzo is a smart bank for the smartphone generation which does away with things like bricks and mortar branches, cheque books and the like; instead it hinges around an app.
In its own words Monzo says it's: "Focussed on building the best current account in the world and ultimately working with a range of other providers so that Mondo can be an intelligent hub for your entire financial life."
Users of the Monzo card have spent more than £20m in over 130 countries since launch. There are other challenger banks, such as Starling in the UK.
How does Monzo work?
The Monzo card is a MasterCard debit card. Previously the company only issued pre-paid cards, but now it's a fully-fledged bank, and users get proper accounts, with sort codes and support for direct debits and standing orders.
In addition to the card you get an app, which you can use for paying money into the account, but it will also instantly update your balance, provide handy notifications (including why a transaction was declined) and more, such as a neat visual way of seeing where you spend your money. You can also use the app to suspend the card if it's lost or stolen, and to request a new one.
As of 2 October 2018, you'll no longer be able to top up your Monzo account using a debit card. Instead you'll have to use a bank transfer. We imagine this is to encourage users to treat Monzo like a bank account rather than the pre-paid card it once was, getting salaries paid straight into it, for example.
There's also support for both Google Pay and Apple Pay - you just have to go into the Monzo app to set it up, and within a few minutes you can add the card to your virtual wallet, giving you easy access to contactless payments through your phone.
There are other benefits including adding notes or receipts to transactions, and the card also won't be blocked if you go abroad – you don't need to notify Monzo about travelling.
Plus there are no fees or charges when using the Monzo card outside the UK, although the company recently introduced a £200 limit on ATM withdrawals from outside the UK. You can withdraw more, but you'll be facing a 3 percent charge on anything over £200. You can still spend by card in shops and online abroad with no fees, so that's what we'd suggest doing.
You get the MasterCard exchange rate and you can find more information on using Monzo abroad here.
Future plans include support for overdrafts, international bank transfers, bill splitting, virtual savings accounts, and integration with partners like TFL and Nectar.
How do I get a Monzo card?
At the time of writing there are around 40,000 people in the queue for a Monzo card but you can jump forward by referring people via a custom link. Each time someone signs up via your link you'll be bumped up the queue at least 4,000 places.
In April 2017 Monzo announced that the Prudential Regulation Authority and Financial Conduct Authority had lifted the restrictions on its banking licence, allowing it to operate as a fully authorised, unrestricted bank.
The practical upshot is that users can now get full Monzo bank accounts to use with the app and card.
Once you get a Monzo account, you'll be issued with a new debit card, and can transfer your full balance over to the account. You'll then be able to make bank-to-bank transfers and Direct Debits, and even have your salary paid into your Monzo account.
If you're a bit confused about Monzo's name, don't worry: it wasn't always Monzo. When it first launched, the app was called Mondo, but was forced to change the name thanks to a trademark dispute.
The company reached out to its users to suggest new names, with the sole requirement that they begin with 'M', and after receiving 12,560 suggestions, settled on Monzo:
"We’ve been combing through the names and working closely with our legal team to find one that we love and that we feel confident keeping for the next 100 years, which hasn’t been easy," the company said in a blog post.
So if you see someone out and about with a Mondo card, don't worry, it isn't a fake - they'll just have joined the app before the name change. Either way, Monzo or Mondo, the app and service is exactly the same.
We've been using our Monzo card for a a long time now, and we've found it extremely easy and simple to use. We've been recommending it to everyone we know, and almost the entire Tech Advisor team has one.
The card itself, apart from being bright orange (handy when you're looking for it), is no different to any other recently issued ones you'll have in your wallet already. It's the well thought out and excellently designed app which makes the experience so good.
Everything is instant and the way you can view and analyse your spending is on another level compared to traditional banks, despite most recently trying to update their systems. Using the card abroad is just as easy, and it's an ideal option for frequent travellers - with no extra fees and plenty of useful analysis of your holiday spending.
For some, the Monzo card will be just what is needed to manage and keep track of spending, while for others the travel benefits alone will be enough to justify signing up. T
There's also a great feature where if you have the card, you can request money from people who don't have the app. Called Monzo.me it's a way to split bills and pay someone even if you don't have or want Monzo.
If you want to send someone your own custom link, in the Monzo app for iOS tap Contacts > Request to set up the link. For Android, tap Menu > Card > + > Request money. You can then send that link to people via several messaging apps. If you put a forward slash and number after the link it will sepcify how much money you are requesting:
For example, monzo.me/NAME/5 when sent to someone will request £5 (or whichever currency you are set up with). Easy!