Does your Windows PC or laptop tell you that it needs to check disks for consistency before it can boot? Our Helproom Editor can help.

QUESTION I created a second partition on my Windows 7 Home Premium 32bit laptop. Drive C holds the system and program files, while drive ‘HD2' is used as a file store. At bootup the PC indicates that HD2 needs to be checked for consistency, but allowing that check enters the PC into a loop of other checks. What should I do? Tony Paine

HELPROOM ANSWER You can often fix this annoying and seemingly endless cycle of hard-drive checks by manually running them within Windows.

You don't mention what drive letter you assigned to the HD2 partition. We'll assume it's drive D, but please substitute this for your actual drive letter when following our instructions.

Click Start and type cmd into the search box, then right-click cmd.exe in the search results and choose ‘Run as Administrator'. Enter the command chkntfs /x D: to exclude drive D from being checked at bootup.

Reboot your PC. The automatic consistency check should no longer occur.

Open another command prompt with Admin privileges. Type chkdsk /f /r D: to run a full check on your drive and fix any problems found.

Run the command fsutil dirty query D: to verify that the drive is clean. The system should report ‘Volume – D: is NOT Dirty'. Reboot the computer one more time and the problem should be fixed.

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