Zen VM not recognised by mediasource 5.

  djackson006 11:13 15 Aug 2007

i have a zen vm 60gb that doesn't get recognised by the mediasource5 software. I have installed the original software and connected the player but it doesn't work. When I go into control panel and select device manager it shows the player and says it is working and that the appropriate driver is installed yet when I try to use Creative Media Explorer it says the player is not connected. the driver and software are current so no updates.

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