I'm trying to export my wife's email contacts and folders from Outlook 2000 on our XP PC into Windows Mail on her new Vista Home Premium laptop.
I have exported her main email folder, which contains several sub-folders, as a Windows .CSV file. In Windows Mail I have opened File>Import>Messages. From the list of file formats I have selected Microsoft Outlook. When I then click Next, Windows Mail just closes.
I've tried exactly the same procedure exporting our Outlook 2000 Contacts folder into Windows Contacts, with the same results.
Please can anyone suggest a way around this problem?
"From the list of file formats I have selected Microsoft Outlook" This will cause it to look for .pst files associated with Outlook on the current PC (laptop) are there any other options such as 'from file'?
When you go to File/Import and Export and click it you get a Window asking you to choose the action to perform. You click export to a file. This gives you a new window in which there should be several choices, including the .CSV you selected. One of the other choices will be: "Personal Folder File (.pst)". Export as that and Windows Mail will have no problems importing it.