Windows Live Mail - Server has unexpectedly terminated the connection

  Wirksrail 11:48 24 Jan 2012
Locked

The above is the message I get when I try to send or receive mail. It states Error ID 0x800CCC0F. On googling this it advises restore system to an earlier time, but that has not workd. Advice please

  Ibanez2010 12:00 24 Jan 2012

Restoring to an earlier time was a bit drastic. This error is usually where there is an issue with either you antivirus software or firewall. Try disabling them and see if your mail works then. If so, you need to identify the issue with the firewall/av software.

  difarn 12:55 24 Jan 2012

Try - Tools, Accounts, Properties, Servers tab, Settings

Settings should show "Use same settings as my server".

  sharpamat 13:02 24 Jan 2012

If you are useing virgin media This is already an covered by an ongoing post in the helproom http://www.techadvisor.co.uk/forums/1/helproom/4113275/windows7-virgin-cable-broadband-windows-live-mail-issue/

  Wirksrail 09:26 25 Jan 2012

Thanks for the replies. I ended up ring Virgin, and, unusually, I got a rapid response which worked.

  difarn 12:35 25 Jan 2012

Good to know they solved your problem - as a matter of interest what was it?

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