Windows installer service

  matt2000 17:37 10 Dec 2011
Locked
Answered

We have an HP Pavillion G60 laptop. For various reasons we have had to reinstall Windows twice. Now, there are certain programs we can't install as the Windows installer service has no launch path. We get the error message "The WIndows installer service could not be accessed". When we go into services, the launch directory for the service is blank.

The files needed to launch the programs are on the computer.

The system restore fails to work. Any ideas how we fix this without having to reinstall windows yet again ?

  matt2000 17:40 10 Dec 2011

We have an HP Pavillion G60 laptop. For various reasons we have had to reinstall Windows twice. Now, there are certain programs we can't install as the Windows installer service has no launch path. We get the error message "The WIndows installer service could not be accessed". When we go into services, the launch directory for the service is blank.

The files needed to launch the programs are on the computer.

The system restore fails to work. Any ideas how we fix this without having to reinstall windows yet again ?

  difarn 21:58 10 Dec 2011
Answer

Hi It may be that some of the files have become damaged.

If you have a look at this Microsoft article you may be able to rectify this.

  matt2000 08:19 11 Dec 2011

Thanks,will try but i have found severel simmerler articles that didden't work.

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