Windows backup to seagate HDD

  twicklad 17:06 27 Apr 2014

I wish to make a full backup - system image and all files- of my laptop (Windows7) to a Seagate Backup Plus. Using Windows Backup and Restore. The backup starts OK but when the indicator is about half way across the process stops with a message "One of the backup files could not be created. The request could not be performed because of an I/O device error". The drive is new. Any ideas as to the problem please. Is it the drive or the pc?

  twicklad 19:01 27 Apr 2014

Seagate suggest using DiscWizard. Anybody used this?

  lotvic 20:36 27 Apr 2014

Yes, most do, it is actually a slightly cut down version of Acronis True Image. I recommend you use it :) don't forget to download the .pdf user guide.

If you have a SSD drive, best check that it will work with that (I don't know if it does or not)

  xania 14:10 28 Apr 2014

Actually, I would have thought it ideal for the problem - but make sure that the backup is to a separate physical drive to ensure cover in the event of Hard Drive failure.

  wee eddie 09:45 29 Apr 2014

Have you tried Googling "I/O device error"

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