window vista and itunes problem

  stephripon@gmail.com 12:44 02 Feb 2014
Locked

My itunes will not work anymore on my laptop it says that it has stopped working when I try to get into it.I have uninstalled it and reinstalled it a few times but still same problem. I have checked that my firewall is not blocking it and it is not.the only thing I can think of is that somewhere I did not update. Any help would be much appreciated.

Steph

  mole1944 05:48 03 Feb 2014

First try to reinstall iTunes from iTunes site,are you clicking on the desktop icon if it's not working replace it by going to the start menu e.t.c. and replacing by looking in the all progams menu,open up iTunes and move the iTunes icon across to your desktop.

  stephripon@gmail.com 11:40 03 Feb 2014

Thanks ,I have tried all those options and still same problem!

  northumbria61 12:40 03 Feb 2014

Advice - You really need to create a User Name and update your Profile instead of using your email address on this forum or you could leave yourself wide open to misuse.

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