wifi visible cant connect to it

  georgeriley 12:25 25 May 2014

this is a refurbished laptop wifi is visible but i add my password wont connect it says click on error message to diagnose so i do that it cant diagnose the issue any ideas please

  mole1944 13:06 25 May 2014

Have you got the laptop wireless switched on on your laptop,think it's Fn+F8,another idea is you can get a usb dongle from Amazon only £2-5.

  georgeriley 16:13 25 May 2014

Hi yes wifi is on i have a green light which says so

  rdave13 22:44 25 May 2014

Try rebooting the router with the laptop off. Once the router has rebooted and the internet light has settled try connecting the laptop again.

  onthelimit1 11:32 26 May 2014

Are you absolutely sure that the password you are inputting is the wireless key off the router label? It's usually a wrong key, or wrong upper/lower case when this connection problem shows up.

  georgeriley 19:14 27 May 2014

my drivers were out of date but now ive got a IP address conflict error message

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