need some help guysDell inspiron 531, 6 months old Athlon dual core 1 gb ram Vista home premium.on startup it freezes when the 2 user log ons appear.Keyboard and mouse wont work.same in safe mode.changed keyboard and mouse, sameUSB is on in the biosBooted from Vista DVD into repairtried system restore, failed, but keyboard and mouse worked ok during this.Booted into the Dell utility partition and ran all the tests, passed everything.I reckon the USB drivers are squiffed not allowing the keyboard and mouse to workthere is no PS2 sockets just usbany ideas out there?
What happens if you disable USB entirely in BIOS, and disable the Halt On Error setting? I realise that means you'll not be able to type or select anything
If you have any other usb devices(printer/scanner etc) unplug them before restarting your pc.Do you have a motherboard driver cd that you can use to reinstall the drivers from?
I already disabled usb in bios. on restart I was able to use usb keyboard to re enter bios and re-enable usb, same resultThe only things plugged in are power, keyboard, mouse and monitor.As far as i know, the usb drivers are native to win xp sp2. any way, i cant get into windows to reinstall them
just to recapI can use the keyboard in bios and utility partitionand i can use the mouse and keyboard when booted from vista dvd.cant use either in windows itself nor in safe mode
I had a similar problem with RC1, Vista would get as far as the user selection screen and then the mouse & keyboard (both PS2 not USB) wouldn't work.I know the keyboard and mouse worked because I could still use a Linux Live DVD & my XP partition.In the end I just formated the drive and re-installed Vista - not much help to you but it seemed to be the only thing I could do to get Vista back up and running.
I was looking at the available options and was coming to the same conclusionWill transfer the hard drive into another pc to get the data off then start the reformat tonightunless there are any more bright ideas out there
do you have too many programs or services starting at boot?
Dunno, cant get into msconfig to check
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