Vista config after virus removal.

  wotbus@ 16:18 24 Jan 2009

Vista Home Premium/IE7.
I have removed, I hope completely, a virus from a friends computer but it's legacy remains:
Unable to boot into Safe Mode. (Safe Mode is not an option and the up/down arrows are inoperative)
Unable to do a drive backup (C Drive is greyed out).
Unable to copy data to DVD drive (This may be a Windows problem and not certain this is fault of virus but it's more than likely).
I have yet to try if System Restore is operable.
I am unfamiliar with Vista so any help would be appreciated.
Which tool(s) can I run within Vista to try and resolve some of these issues, for example I have sfc /scannow in XP but that doesn't appear to work.

  skidzy 19:32 24 Jan 2009

SFC in Vista;

System File Checker (SFC)

The System File Checker is an important application which scans the integrity of all the protected system files on your PC. Should it locate an incorrect version of a specific protected file SFC automatically replaces it with the correct Microsoft version.

To check your Windows protected files, proceed as follows:

1/ Click the Start button

2/ From the Start Menu, Click All programs followed by Accessories

3/ In the Accessories menu, Right Click on the Command Prompt option

4/ From the drop down menu that appears, Click on the 'Run as administrator' option

5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter

7/ A message will appear stating that 'the system scan will begin'

8/ Be patient because the scan may take some time

9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10/ If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

11/ After the scan has completed, Close the command prompt window

Though i think you will be better running Vista's startup repair first;click here

Try removing the keyboard and re-connect also.

  wotbus@ 20:25 24 Jan 2009

Thanks skidzy.
Faced with the usual problem though, his PC never came with an installation disc so booting from CD/DVD is out.
I will try the SFC but if it asks for the install CD/DVD then I am snookered again.
Do you mean just unplug/replug the keyboard?

  wotbus@ 20:51 24 Jan 2009

Well the SFC ran OK with no violation it says.
Maybe the thing just needs reconfiguring but I am a bit in the dark with Vista.
Would Autofix sort the drive problem?

  skidzy 20:57 24 Jan 2009

Now try and boot into safemode (tapping f8 on startup).

If possible,use the Startup repair option.

I am assuming the os is preinstalled.

Yes unplug and reconnect the keyboard,or try another if possible.

Also try system restore,if no joy.

  rdave13 21:10 24 Jan 2009

Here is a handy tool if you only have a burnt restore disc; click here

  wotbus@ 12:34 25 Jan 2009

Unable to boot into safe mode (see first post).
Will try the Startup repair option if it's possible.
OS is pre-installed.
System restore to oldest point achieves nothing.
Thanks for the link rdave13, I will give that a try.

  wotbus@ 13:01 25 Jan 2009

Is Vista Home Premium 32 or 64bit?

  wotbus@ 15:54 25 Jan 2009

Discovered it's 32bit.

  User-1229748 15:57 25 Jan 2009

go control panel(classic view)-system

  User-1229748 15:58 25 Jan 2009

that's me being too slow again :o(

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Lightwell software lets you create mobile apps without using code

Best value Mac: Which is the best £1249 Mac to buy

Comment désactiver les programmes qui s'exécutent au démarrage de Windows 10 ?