vista backup & restore problem. failure to recognise packup files

  BFG1957 15:54 06 Feb 2014
Locked

after backing up all my files (music,pictures documents ect) using the installed backup/ restore utility on the inbuilt spare drive and as a precaution, on a seperate hard drive. i have wiped & reformatted my pc( Dell 1735 laptop)i have reinstalled all software & updates and service packs. i have tried to re-install the backup files but the backup/restore utility says the are no backup files on this computer, tried advanced restore but still no good on either drive. any ideas???

  imendpc 23:52 22 Mar 2014

BFG1957 , Did you get an error message like "..Mediaid.bin file is corrupted or lost"?

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