Puzzled of Kenley 20:08 10 Feb 2014

I have tried to download Rapport repeatedly to a Lenovo G780 laptop running initially on Windows 8 and now 8.1 but the software does not install.

Please can anyone advise?

  Trusteer_Support 08:48 11 Feb 2014

Hi Puzzled of Kenley,

We're sorry to hear you've experienced difficulty installing Trusteer Rapport. You can find instructions about installing Rapport on Windows at our support site: click here, our support team is available 24/7 via mail or live chat and would be happy to assist you: click here

Thanks, Ayala Trusteer Technical Support


  bigjohnt 16:59 11 Feb 2014

Yeah I had the same problem, it downloaded fine then IE11 would not open so I had to take it off again (IE11 now working fine).

  bigjohnt 12:43 21 Feb 2014

Just downloaded the latest version from Trusteer website and it seems to be working OK... fingers crossed

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