Surveys appear when I open new websites

  Charlie Babbage 09:38 14 Mar 2013
Locked

My browser is Firefox, latest version.

Recently, many times when I open a new website, an online survey appears instead of going direct to the site I require. I run Norton AV. Is therree anything I can do to prevent these annoying surveys appearing?

  mole1944 05:33 15 Mar 2013

Be warned look at the bottom of the page and read it well it locks you into paying money a monthly amount for something on an ongoing basis,you have been warned.

  difarn 11:39 15 Mar 2013

Do you mean that you are just receiving pop-up surveys? They are not demanding anything from you and you can click to cancel them? If so you can enable pop-up blocker in Firefox.

Launch Firefox
Tools - Options - Content - click the box next to "Block pop-up window" 
Click ok.
  Charlie Babbage 23:04 15 Mar 2013

Many thanks Difan.

These surveys are not exactly pop-ups but display as a new webpage. Sorry, they are difficult to describe!

  rdave13 23:10 15 Mar 2013
  difarn 09:41 16 Mar 2013

Do you by any chance have the hd.tv extension that apparently can cause this problem?

Have you tried changing your home page in Firefox?

  Charlie Babbage 10:09 16 Mar 2013

Here is an example of a survey which has appeared http://consumeropiniongroup.com/uk/index4.php?engsec=7&t202kw=Jparkers.co.uk

I originally visited http://www.jparkers.co.uk, clicked the 'Shop' link at the top of their home page and then got the survey. Most annoying!

  rdave13 10:33 16 Mar 2013

Check your program and features list carefully for something you're not sure of. Could be Babylon, Browser Protect, Yontoo, Delta or something else. It sounds as it's a browser hijacker. Check your add-ons in Firefox, including extensions to see if anything there. I would also open Internet Explorer and check add-ons.

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