Sound then no sound,vista to 8.1, VolPanlu (Sound Blaster) problem

  conradwebster 15:15 08 Dec 2013
Locked

I thought migration from Vista to 8.1 had gone too smoothly. Sound works after restoring defaults in Creative Diagnostics but on close down error message " VolPanlu.exe - Application Error The instruction at 0x6fdcf2ae referenced memory at 0x02439aa4. The memory could not be read. OK." I re-installed Creative SB X-Fi Extreme Music software and updated to the 8.1 driver. How can I get the pc to remember to save the sound settings please?

  conradwebster 14:48 22 Dec 2013

The solution via Creative: Delete all Creative software (I used Revo uninstaller) Run a registry cleaner (I used CCleaner) Install the Windows 8.1 driver. Sound was still being lost on shutdown but the answer was to put the pc into sleep mode, wake up, then sound remains stable in Entertainment Mode. I have no idea why that prevents default to Game Mode which caused loss of sound.

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