Snipping tool blacks out screen

  Mervynt 17:12 27 Feb 2013
Locked
Answered

I think it used to work but now when activated it blacks out all the screen except the snipping tool itself

  chub_tor 17:55 27 Feb 2013
Answer

Have you read this? if you have Trusteer Rapport installed for your bank security then this may be causing your problem.

  rdave13 23:38 27 Feb 2013

If you have TR as chub_tor asked then to change the setting for screen capture, open the console, second page of dashboard, Security Policy, Edit Policy, type the letters in the security box. At the top of the list you can change what TR does with screen capturing.

  Mervynt 08:49 28 Feb 2013

Definately proves to be Rapport so taken off- not sure what it adds to security anyway!

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