shutting down problem(windows 7)

my system works well but it is neither shutting down nor getting restarted

  chub_tor 12:56 18 Jun 2013

The following solution comes from another forum which I found from a Google Search for your problem (you might try doing that yourself too).

Try this:

  1. Start
  2. control panel
  3. system and security
  4. power options
  5. change plan
  6. change advanced power settings
  7. scroll down to USB 7.click USB setttings
  8. click USB selective suspend
  9. Disable
  lotvic 13:00 18 Jun 2013

Tell us everything about the problem.

Tell us how it is 'not shutting down'

Tell us how it is 'not getting restarted'

Tell us what messages if any, come up on the screen.

Tell us the make and model of your pc or laptop

and I advise you to change your username, it is not a good idea to use show your email address, unless you want it to go on Spammers lists and get hundreds of unwanted spam emails.

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