Real player wont update . Removed version and installed older version . Still wont fully install , downloads so far and then message " you need to be connected to internet , retry ? " but already connected .Tried downloading latest version , same problem .
Thanks for reply / advice .Have carried out and uninstalled once more as per your link but again when I go to download get the same message " you need to be connected to internet , retry ? " but I am already connected .Tried switching of firewall and av programmes , still same message .