Profile not recognised

  Baskerville 13:28 23 May 2014
Locked
Answered

When I try to input my password in order to log on to the computer I keep getting the message: "The User Profile Service service failed the log on. User Profile cannot be loaded" This has happened each time I have inputted my password and I have rebooted my laptop at least 20 times. How can I log on?

  Secret-Squirrel 16:20 23 May 2014
Answer

There's an easy way and a not-so easy way to fix your problem. Are you able to get into Windows albeit with a temporary profile? If you are then use Vista's System Restore and choose an available restore point that pre-dates the onset of this problem. If you're not familiar with System Restore then have a look here.

If you can't login to your computer at all then I've got a Plan B.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Intel Coffee Lake release date and specifications

12 Amazing British Craft Beer Label Designs

watchOS 4 review

Les meilleurs navigateurs internet 2017