Problem with hotmail using Windows 7 SP1

  siminimed 20:44 14 Jul 2012

I have a new HP 630 Notebook PC on which I have Windows 7 SP1. When using the Internet I can get to the first page of the firm I am looking at but when I try to look at a second page the screen shows no information. I have tried reinstalling .Net 4 and repairing Windows Live but the problem remains. Can anyone help, please? Or should I return it to "Factory" original status and start again?

Many thanks,


  rdave13 21:47 14 Jul 2012

If you mean LINKS in Hotmail then make sure Internet Explorer is your default browser.

  difarn 22:42 14 Jul 2012

I have Firefox 13 and Waterfox 13 - Waterfox being my default browser, and both work fine with Hotmail. I did read that there is a problem with the current updated version of Foxit Reader - I also use that but haven't updated it to the current one so far

Also you could try clearing your Firefox cache and checking to see if any of your add-ons are causing a problem.

  siminimed 10:21 15 Jul 2012

rdave 13. Many thanks for your advice. I did mean links. Internet Explorer 9 is my browser and is set as the default browserbut the problem remains. Cheers siminimed

  siminimed 10:23 15 Jul 2012


Thank you for your help. I use Internet Explorer 9 and do not have any of the Firefox programs.

Cheers siminimed

  lotvic 12:38 15 Jul 2012

difarn, it got fixed ClickHere

06-23-2012, 12:41 PM Foxit confliction problem with hotmail has been fixed the the most current Foxit Reader, please update to it to check if it works for you.

  Zak 12:41 15 Jul 2012

Are you able to post the link for the "firm"?

Forum members could then try to access on their systems and give you feedback before you return your system to factory settings.

  difarn 13:06 15 Jul 2012


Thanks for the link - I must admit I have just been a bit tardy in updating Foxit as it works ok. I have never had any problem with Firefox as my default browser and Hotmail and I have been using both of them for a few years now.

  difarn 13:16 15 Jul 2012


Updated Foxit reader - all ok. Thanks.

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