Pre installed Windows 7 problem

  AsterixGR 18:35 21 Sep 2012

i had a damaged hard drive on my acer aspire 5336 so i replaced it.My problem is that when i moved house i lost the recovery disk i had made and the laptop was with the windows 7 pre installed i have the microsoft sticker whith the product key on my laptop but when i called acer to request a recovery disk they told me to pay £50. Is this legal i understand that my laptop is out of warranty and thats why i bought my self the new hard drive nut why to pay for the windows? This is not fair i think if you consider that few years ago when you bought a laptop it was coming with windows oem disc in the box so i wouldn't have to go through all this plus that i can prove the originality of my windows that were pre installed.. PLZ anyone that can give any advice on what i should do?

  lotvic 21:05 21 Sep 2012

No problem just burn your own for free. The official Microsoft Direct download links scroll down the page for the English USA Windows 7 Home Premium x86 SP1 U (media refresh) 32bit and/or Windows 7 Home Premium x64 SP1 U (media refresh) 64bit .iso file and burn the iso to DVD using free ImgBurn or similar free program.

Be aware when you click on the green links the download starts and that's it :)

  Forum Editor 08:18 22 Sep 2012

The Windows installation on your laptop was an OEM version, and technically your licence isn't valid for a new, retail version. The download location posted by lotvic appears to state that your OEM key will activate a new installation however.

Digital River - the download provider - is a well known and highly respected service provider.

  sharpamat 06:50 23 Sep 2012

As the FE has pointed out you can dowload but you may need to phone microsoft to activate, even then you may have to pay because your original was OEM.

As far as I am aware most makers charge for supplying a set of recovary discs, which is Legal,the Prices vary so not sure if this will be cheaper if you have to purchase a full licence for a downloaded version

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