Please Help! User Account Control Popup Window Freezes and Malfunctions

  flummoxedkerfuffle 23:34 14 Mar 2014
Locked

So, about four days ago my Norton subscription ran out and I caught some malware on my PC. The crap is called "Media View." Since it has infected my PC I have been trying to download antivirus and cleanup software, but the user account control popup window keeps appearing. When I select "yes" to make changes to my computer the popup goes away, but the black tint behind the window remains on the screen for about two minutes. The PC acts as if it's frozen for the duration of this time. When the black tint goes away, the task was not carried out. I have tried repeating this process, but to no avail. I have also tried turning off these notifications, but when I go to do so the popup comes up and the same thing happens again.

My system is Windows 7, 64 bit.

Please, please help. I really need to see the back of this crap.

  Forum Editor 16:20 15 Mar 2014

I suggest that you take a look at this.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone