panasonic dmc-LZ8 camera will not load on windows8. Both panasonic and windows tech say not compatib

  johnukvettenut 22:48 09 Jun 2013
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HI I am new to this forum and new to windows8. my camera is apanasonic dmc-lz8 and it fails to open photos in windows8 using photo studio supplied with camera(through usb lead).

I undertsand that i need a "third paty software" to enable this camera to work? But neither panasonic nor wiondows would say which? help please johnukvettenut

  jaywoo 23:20 09 Jun 2013

Perhaps try taking the memory card out and use a card reader to import pics and video. Connecting a camera directly seems to hammer the battery in my experience, on both my Lumix P&S and Nikon DSLR. Having said that, I have an LS85, same vintage as your LZ8 I think - never needed additional software or drivers on Windows 7 or 8. Windows Compatibility Centre doesn't suggest any additional downloads are required

http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductDetailsViewer?Name=Panasonic%20Lumix%20DMC-LZ8%208.1MP%20Digital%20Camera&vendor=Panasonic&Locale=1033&BreadCrumbPath=lz8&Type=Hardware&tempOsid=win7

  jaywoo 23:26 09 Jun 2013

It might be that the PhotoStudio software that the camera came with is not working with Windows 8. Versions here; http://panasonic.net/avc/lumix/popup/operating_environment/index.html

You can try compatibility mode if that's the case. http://www.dummies.com/how-to/content/how-to-run-older-programs-under-windows-8.html

Frankly I never install the software that comes with any device unless I absolutely have to, Windows own capabilities or software I am more familiar with usually work better. A couple of third party suggestions; Google Picasa is excellent for image management (http://picasa.google.com) as is Zoner Photo Studio Free http://free.zoner.com/

  johnukvettenut 09:22 10 Jun 2013

Thank you for replies..i did try memory card alone but same problem, it would download but fail to show photos saying error( no details) and this program will close.

Will try the other suggestions first, then if all else fails will try the picasa etc until I get one o work!! many thanks johnukvettenut

PS will post outcome when succesfull

  jaywoo 19:00 10 Jun 2013

"Thank you for replies..i did try memory card alone but same problem, it would download but fail to show photos saying error( no details) and this program will close."

Sounds as though incompatible software is being invoked when Autoplay runs - check your Autoplay settings; http://windows.microsoft.com/en-us/windows-8/autoplay-faq

  jaywoo 19:07 10 Jun 2013

Another compatibility list here; http://panasonic.jp/support/global/cs/info/windows8.html

According to the site, your camera came with Photostudio 2, and there's no indication it's compatible with Windows 8. The Photostudio 2.1 updated listed at the top of the page I linked to does show Win7/8 compatibility, so perhaps try that if you want to stick with Panasonic's software.

  johnukvettenut 22:15 12 Jun 2013

Hi Downloaded 2.1 version photstudio...no go as before. Downloaded Picasa..GREAT. Worked out the box. THANKS JohnUKVettenut

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