You were one of the kind people I mentioned in my post, you helped me last June, thank you for that.
I am running Avast and I didn't think that that would have made a difference to Windows Firewall not working.
I've tried sfc/scannow and no problems were found, so I've just repeated it and still nothing found. After posting my query, I found some information on a base filtering engine (BFE) file which was missing and after a few tries I managed to find one which worked on my laptop. So Windows firewall is working now, but I'm thinking I should only have one firewall working at any one time. Perhaps you could advise me. Could you explain a how to do a good configuration please. Do you mean good configuration of Windows. I tried previous versions of chrome, but it didn't help with the hotmail/outlook problem. Thank you for trying to help. Sonja
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