laptop and charger stopped working

  afrin 07:17 06 Apr 2017
Locked
Answered

I have a Dell inspiron 13 5000 series laptop. It was connected to the charger. I turned off the laptop and came after some time to see that it's not switching on. Then I noticed the charger's light was off and it was connected to the supply. I tried the charger in other sockets but it's not working and the laptop is not switching on too. What should I do?

  Fruit Bat /\0/\ 09:47 06 Apr 2017

Check the fuse and wire connections in the plug.

Try another power lead to the charger.

  afrin 11:45 06 Apr 2017

I tried but it's not working.

  Fruit Bat /\0/\ 12:05 06 Apr 2017

check the charge it will tell you the output - probably 19v DC and a symbol will tell you whether inner or outer pin is pos+ or neg-

see if you have access to or can borrow another charger to try if it works then google for a new charger.

  James Carton 12:26 06 Apr 2017

Hopefully, the charger is faulty and damaged the laptop Power IC first you connect the another charger and check the laptop is on or not if it no charging signal means your laptop power IC is damaged kindly replaced or contact the supplier.

  afrin 14:42 06 Apr 2017
Answer

Thanks

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