KB2802618 won't install

  Jcenax 22:41 15 Jan 2014

I have continually tried to install update KB2802618 with no success. I press update then it says it was successful but then i check again and the update still comes up. I am doing this to try an update to 8.1 because it does not show up in the store. I have also tried to install 8.1 by refreshing and restoring windows completely but every time I have tried it says there was a problem, and i have tried reinstalling windows but when trying to do windows 8 it says my product key is for an update, and when trying to install 8.1 it says its wrong.

  Jcenax 17:44 17 Jan 2014

Help anyone ?

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