using win 10 home and firefox browser, recently when making an banking online payments/purchases, everything goes through fine until my bank requests verification, the firefox just shows the verification heading but everything else is blank, I can complete the process using chrome and edge so problem seems to be firefox, have registered with firefox forum but that left me frustrated finding where to post, it just seems like Q&A options, checked with bank, no problems there, also done sys restore, all help and advice appreciated, hate having to use edge and chrome, tried them but prefer firefox
thank you Govan1x, I have the latest version of firefox, trobleshooting shows only one query; .Multiprocess Windows 0/1 (Disabled by add-ons); when googling "Re-enable multi-process support disabled by Windows utilities" I get the same blank screen apart from the heading I get when trying bank payment verification, so it looks like one of my add ons, next time I need to make a payment I will disable my add ons one at a time until payment is authorised
From Mozilla support CLICK HERE"Sometimes, add-ons and other installations can change your user agent without your knowledge. In any case, it's important to switch it back to the default user agent to display most websites correctly" it give instructions on how to reset the default user agent. Don't know if it'll help but worth a try.
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