Computer won't start or load

  recruitingkelley 17:45 02 Aug 2014
Locked

After clicking yes to install the automatic updates for Windows 8 the computer won't finish the start up process and just sits on a greyish black screen. What do I do?

  Fruit Bat /\0/\ 22:42 02 Aug 2014

  1. Insert the Recovery/Install DVD into the computer

  2. Boot off of the DVD. When you first start your computer, the first screen you see should give you the key combination to press to enter a 'multi-boot' menu.At the multiboot menu, choose to boot from CD/DVD

  3. When prompted (after it has booted to the CD/DVD) choose "repair my computer" and enter the command prompt

  4. Type C: (with colon) and press enter

  5. Then type cd c:\windows\winsxs and press enter

  6. Then type del pending.xml and press enter

  7. Restart your computer


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