Computer keeps working, laptop screen goes black

  kamile.smith 16:09 09 Mar 2013
Locked

So I've just recently bought a Windows 8 touch screen computer. A strange problem has occurred after a week's use - as soon as I plug in my adaptor to charge the battery, the screen goes black, yet the computer keeps working. When I unplug the adaptor, make the computer go to sleep and open the lid again, the screen is lit up (when it runs on battery mode). Could I have changed the sleep/hibernate mode settings by accident or something?

  rdave13 23:37 09 Mar 2013

Guess, it's a HP machine?

Plug in the charger, power up, then boot up.

See if it works then.

  rdave13 23:44 09 Mar 2013

One thing to note, when you plug in the charger, and the 'mains' is already on, it will do no good to your machine. Always connect the transformer to your laptop first, then, connect the transformer's three-pin plug to the mains socket. Swich on at the 'mains'.

Killed an old router of mine by not following this simple rule... :)

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?