Can't open scanned document when broken up into 2 PDF's

  mutikhoury 20:36 24 Apr 2015
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Answered

When I scan a large color document on the color printer, the PDFs that are sent to me via Email can not be opened. The error message indicates it is not a supported file type. This only occurs when the scanner breaks the file into a number of Emails. The name of the files that come in are Part.000

  wee eddie 22:45 24 Apr 2015

Part.000 and Part.001 etc. You need special software to join them.

Instead of emailing the scan to yourself. Why not just save it as a jpeg and transfer it to your hard drive. The

  caseysutton 15:56 29 May 2015
Answer

General Repair of Adobe Acrobat Reader - Go to adobe website, click the "Support" tab on the top of the screen, and click on "Adobe Reader," and then select the "I can't open a PDF document" statement underneath "Troubleshooting." The Support tab is located near the top of the screen as a white word against a black backdrop. After clicking Support, you will see the phrase "Product Support Centers" on a new page in bold white font, under which is "Adobe Reader." The new page after clicking "Adobe Reader" will have the word "Troubleshooting" underneath the phrase "Adobe Reader and Help Support." Underneath "Troubleshooting" is "I can't open a PDF document." - Follow the instructions on how to complete a general repair and installation of Adobe Acrobat Reader. To attempt the most basic PDF repair method, Open "Adobe Acrobat Reader" (select the program in your Start menu, which is on the bottom-left part of the screen), select "Help" from the gray tab menu at the top of Adobe Acrobat Reader, and click on "Repair Adobe Reader Installation." A meter should pop up indicating that your Adobe version is being checked for errors and is being linked back to the home Adobe website just in case you need to download a new update of the program. If you need to download an updated version of the program, another pop-up will appear on your screen asking you if you want to update Adobe. Click "Yes." - Reopen the PDF file. It should now be readable. If not, then try the next set of directions. - Also for more tips you may community of Adobe pros click here

  Batch 09:01 30 May 2015

A bit late in the game (as you seem to have resolved your issue), but this little utility (click here) can stitch together files that have been split out in to a series of files.

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