After resetting my pc, it went to the blue screen (windows did not start correctly). I clicked the refresh button and it shows a Administrator account. I tried using the password I have been using to log into the pc but it says incorrect password. After trying out all the advanced options, i clicked on the refresh button again and there is no administrator account, but instead, it went to 'refresh' directly. However it went back to the blue screen again! How can I get out of this blue screen and log into the pc? Can anyone please help?