blue screen of death error

  bob32123 18:58 20 Apr 2017

this afternoon i attempted to start my computer and got a "blue screen of death" and "Bad pool header". i restarted the computer and the problem persisted. i have run startup repair. i tried system restore and have gotten various errors including "system restore failed to extract the original copy from the restore point." i ran memory diagnostics from startup repair, and it returned no errors. i tried starting from last known good configuration. my operating system is windows 7. safe mode works totally fine(which is how im posting this). some info from windows i hope helps that i dont really understand: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033

Additional information about the problem: BCCode: 19 BCP1: 0000000000000021 BCP2: FFFFF8A001650000 BCP3: 0000000000002810 BCP4: 0000000000002800 OS Version: 617601 Service Pack: 1_0 Product: 768_1

Files that help describe the problem: C:\Windows\Minidump\042017-4898-01.dmp C:\Users\Shlomo\AppData\Local\Temp\WER-12246-0.sysdata.xml

please help me. thanks, bob

  Fruit Bat /\0/\ 21:01 20 Apr 2017

bad pool header often indicates a corrupt hard drive, make sure your data is backed up and try running chkdsk /f/r/

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply

4500

Elsewhere on IDG sites

OnePlus 5 review

Alice Saey's mesmerising animation for Dutch singer Mark Lotterman

iPad Pro 10.5in (2017) review

Comment booster votre iPhone ?