Black screen during graphic card updating updating

  Versatility 15:14 11 Apr 2015
Locked

Hi, whenever I want to upgrade my graphic card i get a permanent black screen! I've an ATI mobility radeon HD 5000 series graphic card. I've no idea why this keeps happening can someone help me please!

  lotvic 12:57 13 Apr 2015

Can you tell us in more detail about your problem black screen.

For instance: are you just updating the driver have you just bought the graphic card and are installing it in the slot, etc etc.

please start by saying what setup you have/had that worked and why you are upgrading card and what cable connections are used - vga/dvi/hdmi connector on card to vga/dvi/hdmi connector on monitor

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