AluSchedulerSvc.exe - APPCRASH - Vista problem

  garyjoyce 12:00 06 Apr 2008

I'm having problems with Vista - possibly due to Norton software. Norton updated yesterday and the problems started.

Everytime the computer starts within a couple of minutes I get a black screen with obscured blue text then the PC reboots itself.

I can get it started in safe mode but this will not allow me to uninstall Norton and possibly get rid of the problem.

Everytime I try to use the restore function nothing happens - it just loads for a second then disappears.

I have tried everything I can think of and it has not worked. Any suggestions???

Copy of the error log below:

Automatic LiveUpdate Scheduler Service

Stopped working

05/04/2008 15:19

Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: AluSchedulerSvc.exe
Application Version:
Application Timestamp: 47ae3da3
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 0003b15f
OS Version: 6.0.6000.
Locale ID: 2057
Additional Information 1: 09f8
Additional Information 2: 50974e8c1d036ee7d913649ed5330cb9
Additional Information 3: 08fc
Additional Information 4: 8d3ff7ca5d605e3cab9541a38a68110b

Extra information about the problem
Bucket ID: 652180454

The computer is a Fujitsu Siemens laptop.

  anskyber 13:00 06 Apr 2008

Perhaps, stop Norton starting in safe mode using this click here

Then Norton has its own uninstaller from the Symantec web site.

  anskyber 13:01 06 Apr 2008

Norton uninstaller. click here

  garyjoyce 14:29 06 Apr 2008

Thanks for your help. I've tried the sugggestion but I'm still getting the same issue with Norton disabled on startup.

Any further ideas?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment utiliser Live Photos ?