advice on how connect my external hard drive ?

  AjmalAfridi 14:34 15 May 2015
Locked

hey, so i recently bought a lenovo think pad with 8inch screen and its amazing but i cant connect my external hard drive.

i have a samsung m3 portable 1 terabyte external hard drive but when i connect it to the thinkpad it will nit mount????

someone said it may be the power but my thinkpad operates my cannon scanner just fine and im sure that uses much more power

help pleasee

  rdave13 17:00 15 May 2015

The scanner has its own power source. See if a flash drive works ok with it. If it does then it could well be a power issue. You can buy powered USB hubs that might work.

  xania 09:38 26 May 2015

If this is a new Laptop, and you are sure that there is no fault with the external hard drive, I would take it back and get them to sort out this issue. There could be a power failure to your USB port.

  xania 09:38 26 May 2015

If this is a new Laptop, and you are sure that there is no fault with the external hard drive, I would take it back and get them to sort out this issue. There could be a power failure to your USB port.

  wee eddie 09:55 26 May 2015

Sometimes a Drive requires more power than a Single USB Port can provide.

Some solutions to this are: If your Lappy has 2 USB Ports, a split cable could do the job. A Powered USB Hub will also over come this problem. The added advantage of the second solution is that it allows you to have several USB devices, permanently, ready for your Lappy to use.

  Fruit Bat /\0/\ 11:43 26 May 2015

Its a tablet running windows 8.1 has a micro USB3 port will not have enough power to run a hard drive unless the hard drive is powered, will run flash sticks.

You probably need a splitter cable to power the drive from a USB charger wwhile connected to the tablet.

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