When I select the 'advanced recovery options' button, I get the response, 'Could not find required recovery files'.
What are these recovery files and where do I find them?
I have an HP 4710s laptop running Windows 7 Prof SP1 32 bit.
The hard drive is failing and will need to be replaced soon.
I have used Windows backup to make a 'system image' of my hard drive on an external drive but now I can't see how to access this copy after I've installed the new hard drive and operating system.
Can any one help?