Advanced recovery options.

  Jove45 12:12 10 Apr 2011
Locked

When I select the 'advanced recovery options' button, I get the response, 'Could not find required recovery files'. What are these recovery files and where do I find them? I have an HP 4710s laptop running Windows 7 Prof SP1 32 bit. The hard drive is failing and will need to be replaced soon. I have used Windows backup to make a 'system image' of my hard drive on an external drive but now I can't see how to access this copy after I've installed the new hard drive and operating system. Can any one help?

  a member 20:43 10 Apr 2011

have a look http://windows.microsoft.com/en-US/windows7/Restore-files-from-a-backup

  mfletch 17:58 14 Apr 2011

Hi you should have made a system repair Disc

Then all you do is boot the computer from the disc and use it to load the back-up onto the new drive

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