Acer boot up problem

  raziel08 12:48 04 Nov 2009
Locked

My acer laptop will not boot up, it gets past the acer splash screen and then displays this message

Broadcom undi PXE - 2.1 v9.4.5
PXE - E61 : Media test failure, check cable
PXE - MOF Exiting Broadcom PXE ROM
Operating system not found

I did create some factory restore discs but it doesb't seem to be able to read them. I haven't checked the cable yet as i don't have a screwdriver small enough.

Plz can anyone help. It worked alright last night upto a point after i had done the recent updates and i was on the internet for about half an hour and then it just froze and shut off.

  User-1229748 13:39 04 Nov 2009

i think your hard drive has packed up.check your bios to make sure it is set to boot from your hard disk.

  raziel08 14:31 04 Nov 2009

thanks for the reply. I have checked the bios and it is supposed to boot up from the hard drive. The laptop is only about a year or so old so is this really possible that it could have packed up?

  raziel08 14:33 04 Nov 2009

then again saying that the dvd drive packed in after only a couple of months use so i suppose its possible. If i installed a new hard drive then could i use my factory restore discs?

  User-1229748 15:02 04 Nov 2009

is it not still under warrenty?

  raziel08 15:23 04 Nov 2009

no the warrenty ran out a couple of months ago, unfortunately.

  User-1229748 15:31 04 Nov 2009

if it was a 12 month warrenty, depending on how much you paid for it,you may be able to argue that 14 months is not a long time for a hard drive to pack up.

  raziel08 19:50 05 Nov 2009

Yeah it was a 12 month warrenty which came with the laptop which i purchased from cclonline for £450. A new hard drive will cost about £40 give or take a few pounds. What do you think? should i ask acer or cclonline to fix the laptop or should i just buy a new drive and use the factory restore discs that i made?

By the way will these discs contain the OS? i always meant to check.

  User-1229748 20:01 05 Nov 2009

it will need someone with more knowledge than myself to advise whether you can recover with the factory reinstall discs after a change of hard disk.i've read somewhere that changes of hardware can make vista think that a new computer is being used to install on.personally i think 14 months is still not very long for £450.

  tullie 21:17 05 Nov 2009

You said that the bios is set to boot from the hard drive,change it to boot from the cd/dvd drive,insert the disc then reboot,worth a try.

  raziel08 09:55 06 Nov 2009

smackheadz - your probably right about that however wasn't there a section in one of the magazines about changing a hard drive and installing the os onto it? How about if i was to find a hard drive of the same make and model, would vista be fooled into thinking that its the same drive?

tullie - thanks for that advice will give it a go later.

I also ran Ubuntu from a live disc and it worked perfectly so i know that none of the other components are at fault.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017