My friend has windows vista,
She has had a lot of trouble with windows forever updating but not installing.
I talk to her by telephone and can "Teamview" with difficulty.
She has told me that she gets a message saying to the effect" installing 1 (etc) update of 71" but the just will not install, she is leaving th laptop on all day.
I did a Teamview with her, and looked in the "Windows History" and saw that she has dozens of "Failed" installs.
I stopped the automatic updates, but my knowledge is limited about doing anything else.
I downloaded and ran "Dotnetfx-cleanup" tool, this recommended repairing "Net Framework 3.5.1 and 4.5.1" which it may have done.
I cannot get into "Safe Mode" with Teamview, and I am now stumped for an answer.
Sorry about the long delay in answering, it has been a struggle to sort this out.
We have installed everything except the .Net Framework updates which we have now hidden.
For the last few week we have been trying to sort those but it seems that we cannot.
We think we will have to do a reinstall of the system but are reluctant to do this because I cannot access her PC once the current o/s is uninstalled!
Any ideas on this please, as it happens her system seems to running fine without the .Net Framework updatesz being installed so we are tempted to leave things alone.
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