What service

  Ancient Learner 16:50 20 Mar 2008

Nothing to do with PCs at all.
I get my footwear from click here and I was wanting another pair of sandals.
When I looked on the site they had stopped making them, so I used their 'contact us' facility to send a message of complaint. This was yesterday, and this morning I got a phone call apologising and assuring me that they had designed another sandal and that this was being placed on their site immediately as it should have happened earlier.
As I say - What service.

  User-1235809 17:47 20 Mar 2008

That also shows the value of contacting the firm instead of just moaning about them. At least it gives them a chance to offer a better service, if they don't know how they've failed, how will they improve?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

Illustrator Sylvain Tegroeg created thousands of intricate line drawings for the mobile game…

Best iPad buying guide 2017

Comment télécharger une application indisponible en France ?