Stress!!! Any fool would know that it was an error, - Billions overdrawn? I would have taken the statement and framed it for future talking point in dinner conversations. The guy was a 'care worker' - beggars belief.
First, I did not disparage care-workers, the point I was making was that being in such a responsible and demanding job, then it beggars belief that he did not just take one look at his 'billions' overdrawn and laugh. How could any sensible person not? He is after compo for an obvious error that any fool would understand.
Second, it would not be a 'banker' that got it wrong but a software engineer -(maybe he was unaccountable!!).
Third, if the 'error' had said maybe £5000 overdrawn (a sort-of realistic sum) then stress could possibly be caused. But 'billions' overdrawn - give us a break, or are you into compo culture as well? £10 was more than adequate to cover his costs, and 'stress'.